ACCESSIBILITY SERVICES

The Rendezvous With Madness Festival is committed to values of inclusivity and accessibility for all guests, staff, volunteers and artists. We are listening and learning from our community to help address barriers and open opportunities for anyone interested in engaging with the growing dialogue surrounding mental health and/or addictions.

If you have any questions about accessibility and/or access needs surrounding the Rendezvous With Madness Festival, please contact Raine Laurent-Eugène at raine_laurenteugene@workmanarts.com or call our Festival Box Office at 416-583-4339 ext 7.

MENTAL HEALTH ACCESS – IN-PERSON AND VIRTUAL HELD SPACES

As important as we believe it is to engage in honest and direct discussions about mental health and/or addiction, we recognize that this material can be difficult and/or triggering for some. In line with our commitment to being trauma-informed, each program will offer an active listener, either onsite or virtually, to help provide self-care and emotional support. This year’s Held Space will be staffed by active listeners who will be available to debrief the programs, offer resources or just talk about your day. Further information for accessing support will be available onsite, just ask with any of the WA staff.

If you are visiting Rendezvous With Madness in person at Workman Arts, located at 1025 Queen Street West, Suite 2400 on the 2nd floor, feel free to pick up a free self-care bag with materials and resources to support your self-care. If you are interested in obtaining a free self-care bag but for any reason are unable to obtain one onsite, please contact raine_laurenteugene@workmanarts.com to make arrangements.

PHYSICAL ACCESS

Our new location at CAMH, at the McCain Centre for Complex Care and Recovery at 1025 Queen Street West, Workman Arts is wheelchair accessible. In addition, personal support workers are welcome (free of charge) to provide physical navigation support upon request.

FINANCIAL ACCESS

All tickets are Pay-What-You-Can. Please note that this year there are no walk-up sales due to COVID-19, so tickets must be booked online.

SERVICE ANIMALS

Service animals are welcome onsite at the Rendezvous With Madness Festival. Please advise the box office if you will be bringing a service animal with you.

PERSONAL SUPPORT WORKERS

If you require a personal support worker to accompany you to programs, please let our box office know and we would be happy to welcome your personal support worker free of charge to any programs.

AMERICAN SIGN LANGUAGE (ASL) INTERPRETED PROGRAMS

We will provide ASL interpretation at select programs. Check the calendar to see which programs will be ASL interpreted. If you require ASL interpretation in order to engage with a program you’re interested in, please contact raine_laurenteugene@workmanarts.com, as we also try to book ASL interpreters based on expressed needs.

OPEN CAPTIONING

Open captioning will be provided for all film programs, as well as live captioning for all Q&As, workshops and select panels. If you require open or live captioning in order to engage with a program you’re interested in, please contact raine_laurenteugene@workmanarts.com, as we also try to arrange for captioning based on expressed needs.

TECHNICAL SUPPORT

If you require technical support to access streaming events you’ve booked for Rendezvous With Madness, please click here or call our box office at 416-583-4339, ext. 7 (open weekdays from 10 AM – 4 PM EST).