ACCESSIBILITY SERVICES

The Rendezvous With Madness Festival is committed to values of inclusivity and accessibility for all guests, staff, volunteers and artists. We are listening and learning from our community to help us address barriers and open up opportunities for anyone interested to engage with the growing dialogue about mental health and/or addictions.

MENTAL HEALTH ACCESS – HELD SPACE

As important as we believe it is to engage in honest, direct discussions about mental health and/or addictions, this material can be difficult or triggering for some. In line with a commitment to being trauma-informed, each program will offer an active listener to help provide self-care and emotional support. This year’s Virtual Held Spaces are staffed by active listeners who will be available by text, phone and video chat during and after programs, to debrief the programs, offer resources or just talk about your day. Information for accessing virtual support will be available on our website prior to the beginning of the festival. If you are visiting Rendezvous With Madness in person at the Workman Arts building at 651 Dufferin Street, feel free to pick up a free self-care bag with materials and resources to support your self-care or access the online Virtual Held Space.

PHYSICAL ACCESS       

Unfortunately, our physical venue at 651 Dufferin Street is not wheelchair accessible (the entrance or washrooms). Personal support workers are welcome (free of charge) to provide physical navigation support and you can experience all Rendezvous With Madness programming virtually if the physical location of some programming is a barrier to participation.

FINANCIAL ACCESS

All tickets are Pay What You Wish (PWYW). Please note that this year there are no walk-up sales due to COVID-19, tickets must be booked online. Click here to view a ticket purchase walkthrough video.

SERVICE ANIMALS

Service animals are welcome in all areas of all venues at Rendezvous. Please advise the box office if you will be bringing a service animal with you into the venue.

PERSONAL SUPPORT WORKERS

If you require a personal support worker to accompany you to programs, please let our box office know and we would be happy to welcome your personal support worker free of charge to any programs.

AMERICAN SIGN LANGUAGE (ASL) INTERPRETED PROGRAMS   

We will provide ASL interpretation at select programs. Check the calendar to see which programs will be ASL interpreted. If you require ASL interpretation in order to engage with a program you’re interested in, please contact justina_zatzman@workmanarts.com, as we also try to book ASL interpreters based on expressed needs.

OPEN CAPTIONING    

We will provide open captioning for all film programs and live captioning for all online Q&As, workshops and panels. If you require open or live captioning in order to engage with a program you’re interested in, please contact justina_zatzman@workmanarts.com, as we also try to arrange for captioning based on expressed needs.

If you have questions about accessibility and access needs at Rendezvous, please contact
Justina Zatzman
justina_zatzman@workmanarts.com
Or call our
Festival Box Office
416-583-4339