If you require technical support to access streaming events you’ve booked for Rendezvous With Madness, please click here for more information or call our box office at 416-583-4339, ext. 7 (open daily from 10 AM – 9 PM EST).
MENTAL HEALTH ACCESS – HELD SPACE
As important as we believe it is to engage in honest, direct discussions about mental health and/or addictions, this material can be difficult or triggering for some. In line with a commitment to being trauma-informed, each program will offer an active listener to help provide self-care and emotional support. This year’s Virtual Held Spaces are staffed by active listeners who will be available by text, phone and video chat during and after programs, to debrief the programs, offer resources or just talk about your day. Information for accessing virtual support will be available on our website prior to the beginning of the festival. If you are visiting Rendezvous With Madness in person at the Workman Arts building at 651 Dufferin Street, feel free to pick up a free self-care bag with materials and resources to support your self-care or access the online Virtual Held Space.
Unfortunately, our physical venue at 651 Dufferin Street is not wheelchair accessible (the entrance or washrooms). Personal support workers are welcome (free of charge) to provide physical navigation support and you can experience all Rendezvous With Madness programming virtually if the physical location of some programming is a barrier to participation.
All tickets are Pay What You Wish (PWYW). Please note that this year there are no walk-up sales due to COVID-19, tickets must be booked online. Click here to view a ticket purchase walkthrough video.
Service animals are welcome in all areas of all venues at Rendezvous. Please advise the box office if you will be bringing a service animal with you into the venue.
PERSONAL SUPPORT WORKERS
If you require a personal support worker to accompany you to programs, please let our box office know and we would be happy to welcome your personal support worker free of charge to any programs.
AMERICAN SIGN LANGUAGE (ASL) INTERPRETED PROGRAMS
We will provide ASL interpretation at select programs. Check the calendar to see which programs will be ASL interpreted. If you require ASL interpretation in order to engage with a program you’re interested in, please contact firstname.lastname@example.org, as we also try to book ASL interpreters based on expressed needs.
We will provide open captioning for all film programs and live captioning for all online Q&As, workshops and panels. If you require open or live captioning in order to engage with a program you’re interested in, please contact email@example.com, as we also try to arrange for captioning based on expressed needs.